Security Console Associate (Wage, Non-exempt)

The Virginia Museum of Fine Arts (VMFA) supports an inclusive and diverse employee community. We are currently seeking applications for composed and attentive individuals to join our Security Services Department as Security Console Associates. Security Console Associates monitor security surveillance cameras and disturbance alarms, answer phones, communicate extensively with FM radio transmitters, assist Museum employees, and document the activities of the armed security force. In an event of an emergency, Security Console Associates control radio communication to ensure prompt response and operational efficiency. They act as liaisons between the security console and external agencies (fire, police, and emergency medical services (EMS) personnel). Security Console Associates gain a valuable bird’s eye view of museum operations, which also makes a perfect fit for someone considering museum career opportunities.

Benefits include:

Free coffee.

Free special exhibition tickets.

Agency employee discount for Best Café, the museum’s casual dining restaurant.

Agency employee discount for Amuse restaurant, the museum’s fine dining restaurant.

Agency employee discount for museum programs and art classes.

Agency employee discount for gift shop purchases.

This entry-level position provides a flexible schedule of up to 28 hours per week (minimum 20 hours per week), with an annual maximum of 1,450 hours (May 1 – April 30)

Minimum Qualifications

This role requires mental alertness and a keen attention to details.

Ability to use both hands and arms in reaching, handling, grasping, and fingering while using phone, notepad, writing reports, and other administrative tasks.

Ability to use eyes to observe, read, interact with public and staff, and view security monitors including hand and eye coordination.

Ability to remain constantly alert and attentive to details for assigned duties.

Ability to handle sensitive and/or confidential information.

Ability to communicate effectively, oral and written.

Ability to articulate specific security information and prepare reports.

Ability to apply mature judgments that contribute to agency goals.

Ability to establish and maintain effective working relationships with others.

Ability to quickly learn and use various computer applications.

Ability to work night shifts, weekends, and holidays.

Additional Considerations

Knowledge of applicable laws, rules and regulations pertaining to the responsibilities and professional conduct of unarmed and armed security officers.

Knowledge of principles, practices, and methods of loss prevention programs.

Prior experience in the security industry, law enforcement, military, or security experience in a cultural institution.

Current registration from the Department of Criminal Justice Services.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidates must pass a criminal history background check.

This posting will close at 11:55 p.m. on May 23, 2024.

Please contact the HR office at recruitment@vmfa.museum if you need assistance.

VMFA is an EEO/AA and Virginia Values Veterans (V3) Certified Employer. Diverse and inclusive hiring practices are at the heart of what we do at the Virginia Museum of Fine Arts.

Click here to apply: Security Console Associate – Richmond, Virginia, United States